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Terms of Service

These Terms govern your use of Canna GLAP by Grown Like A PRO LLC (the "App"), including our website. By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Eligibility & legal compliance

You must be at least 21 years old, or older where your local law requires. The App is a record-keeping and educational tool for cultivation. Cannabis cultivation is regulated or prohibited in many places. You are solely responsible for knowing and complying with all laws that apply to you. The App does not, and is not intended to, facilitate the sale, distribution, or delivery of cannabis or any controlled substance.

2. Your license

We grant you a personal, non-transferable, revocable license to use the App for its intended purpose. You may not resell, reverse engineer, or use the App to break the law.

3. Subscription, intro period & billing

• Full use of the App requires a paid subscription to one of four plans. Each can be paid monthly, every 6 months or yearly:
  • Solo: up to 6 active plants, 1 phone signed in at once. $2.99 a month, $16.49 every 6 months or $29.90 a year.
  • Grower: up to 25 active plants, 1 phone. $5.99 a month, $32.95 every 6 months or $59.90 a year.
  • PRO: up to 200 active plants, 2 phones. $11.99 a month, $65.99 every 6 months or $119.99 a year.
  • Expert: no plant limit, 2 phones. $19.99 a month, $109.99 every 6 months or $199.99 a year.
  An active plant is one in a growing stage; plants that are drying or curing do not count. All prices are in US dollars. Without one, an account is on the Free plan: one plant record and its log, up to 10 rooms, 5 fields with 50 beds and 25 of its own strains, a calendar of up to 25 events and up to 15 supply inventory items, without photos, export or Cannie. An account whose plan has ended can look back at all of its past plants, harvests and stats, read-only, and can change its oldest plant, first 25 events and first 15 supply items. New subscribers to a monthly plan may start with an introductory period of the first month for $0.99, where offered, on our website, in the App Store and in Google Play. The 6 month and yearly plans have no introductory period. The intro period is paid, not a free trial.
• Money-back guarantee on the intro. If you start the $0.99 intro on our website and decide Canna GLAP is not for you, email HelpMe@growcannabiseasily.com before the intro period (your first month) ends and we will refund the $0.99 in full. No reason needed. The refund ends the subscription and your access at once, and the intro cannot be used again by the same account or email address. An intro bought in the App is refunded through Apple or Google under their rules; we cannot refund those ourselves. The guarantee ends if you start full access early (below).
• Starting full access early. During the intro period of a monthly plan you can end it early and start full access, in the App or on our website. Your plan's full monthly price is charged at once (on our website, plus any tax shown before you confirm), your monthly billing date moves to that day, and the plan then renews monthly at that price until you cancel. On our website the money-back guarantee above no longer applies once you do this. In the App Store, Apple refunds the unused part of your intro under its rules; in Google Play, the unused part is added to your plan as extra time.
• Cannie, our AI assistant, is included under fair use. What each plan includes, Cannie's allowance during the intro and after it, and what is not fair use are set out in our Fair Use Policy, which is part of these Terms. When a limit is reached she tells you when she is back; the rest of the App keeps working.
• The grow guide is part of your plan. While you have a paid plan we email you a grow guide: 15 short emails that walk through a typical grow, stage by stage, at most 4 in your first month and 3 a month after. They teach; they do not sell. Every one has a link to stop them, and stopping changes nothing else about your account or plan.
• When the intro period ends, your subscription continues automatically at your plan's monthly price, charged to the payment method you signed up with, and renews each month until you cancel. A 6 month or yearly plan renews automatically for the same length at its price until you cancel.
• Changing plans. You can move to another plan or length in the App. In Google Play the change applies at once, and the value left on your old plan is credited as extra time on the new one. In the App Store, an upgrade applies at once with the unused part of your old plan refunded, and a downgrade or a change of length starts when your current period ends, under Apple's rules. A plan bought on our website cannot be changed in place: cancel it, and choose the new plan when it ends.
• Billing is handled by Stripe if you subscribed on our website, or by the Apple App Store or Google Play if you subscribed in the App.
• Optional add-ons, such as extra team seats, are shown in the App with their price before you buy. They are available on website subscriptions and are added to your monthly charge; when you add one part-way through a month, the part-month amount is charged at once.
• Prices on our website do not include tax. Any sales tax or VAT that applies where you live is added at checkout and shown before you pay. In the App, Apple and Google show their own prices, which include any tax they collect.
• If you live in the European Union, the EEA or the United Kingdom, you may cancel a subscription bought on our website within 14 days of buying it and get your money back, less a proportionate amount for the days you already used. To do this, email HelpMe@growcannabiseasily.com within those 14 days. Purchases in the App follow Apple's or Google's refund rules.
• Prices may change. We will tell you at least 7 days before a new price applies to your subscription, and how to cancel if you do not want to continue.
• After you subscribe on our website, we email you a confirmation with the price, when it renews and how to cancel.

4. Canceling

• Website subscriptions: cancel anytime online at growcannabiseasily.com/manage.html, or in the App under Settings → Subscription → Cancel subscription. If either is unavailable, email us to cancel (HelpMe@growcannabiseasily.com) and we will cancel it within one business day, refunding any charge made after your email reached us.
• App Store or Google Play subscriptions: cancel in your Apple or Google account's subscription settings. The App links you there.
• When you cancel, you will not be charged again, and you keep full access until the end of the period you have already paid for. If you cancel during the intro period, you keep access until the intro period ends and the monthly charge never starts.
• If a payment is already overdue when you cancel a website subscription, the subscription ends immediately and the unpaid charge is canceled.
• If you dispute a subscription payment with your bank (a chargeback), or your bank opens an inquiry into one, the subscription ends and access stops, and it stays ended even if the dispute is later resolved.
• If a website subscription payment is refunded in full (for example under the intro guarantee above), the subscription ends and access stops at once.
• If your card's bank reports a payment to us as possibly fraudulent, we may refund that payment and end the subscription at once; access ends then.
• When a website subscription ends early in any of these ways, gift time waiting to start after it normally starts earlier instead.
• Except as stated in these Terms, or where required by law or by the Apple App Store or Google Play, payments are non-refundable, including for partly used periods.

5. Failed payments

If a renewal payment fails, you keep access for 3 days while the payment is retried. You can update your payment method in the App at any time. If payment still hasn't gone through after 3 days, access pauses until it does. Your encrypted grow is not deleted when access pauses; subscribing again restores it.

6. Gifts

• A gift is a one-time payment for 6 or 12 months (180 or 365 days) of one Canna GLAP plan (Solo, Grower, PRO or Expert), for someone else or for yourself. It costs what that plan costs for that length on our website. It never renews and never charges the person who receives it.
• The time starts when the code is redeemed, on the account it is redeemed on, or, if that account already has paid or gift time, when that time ends. Codes for different plans run one after another, in the order they are redeemed, and each gives its own plan while its time runs. Each code works once. Codes do not expire, have no cash value, and cannot be exchanged for money, except where the law requires.
• When you buy a gift, you confirm the person receiving it is 21 or older and that home cultivation is legal where they live.
• If the person receiving it already has a website plan that renews, they must turn off renewal before redeeming; the gift then starts when the time they have paid for ends. A plan bought through the Apple App Store or Google Play must have auto-renew turned off first; the gift then starts when its paid time ends.
• Gift purchases are final and non-refundable, except where the law requires. The one exception we make ourselves: a code that cannot be delivered at all is refunded in full automatically. If a gift payment is fully refunded or disputed (for example a chargeback), the code stops working, and if it has already been redeemed, the gift time not yet used is removed from the account (a bank's inquiry alone stops a code not yet redeemed, and removes redeemed time only if it becomes a chargeback). If the card's bank reports a gift payment as possibly fraudulent, we may refund it ourselves, with the same effect.
• While gift time is running, a website subscription can be bought only in its last 3 days (so no more than 3 days overlap).
• Your name and note are used only to send the gift email and are deleted from our records once it has been sent (or within 31 days if it cannot be delivered). An anonymous gift does not show the person receiving it your name or your email.
• A gift gives the features of the plan named on the code, as that plan is while the gift time runs.
• Upgrading gift time. On our website you can move gift time you have left to a higher plan, once per gift: pay the difference for the days left and keep the same end date, or trade the days left for fewer days of the higher plan, worth the same amount, at no charge. A day is priced at the gift's own length: its plan's 6-month or yearly price divided by 180 or 365 days. Referral months cannot be upgraded, and a trade cannot be undone. An upgrade payment is a one-time charge, final and non-refundable, except where the law requires; one that cannot be applied (for example because the gift changed while you paid) is refunded in full automatically. If an upgrade payment is refunded or disputed, the gift goes back to its earlier plan; if the gift itself is later refunded or disputed, the share of the upgrade payment for the time taken back is refunded to the card that paid it.

7. Your data is encrypted, and unrecoverable if you lose your keys

8. Acceptable use

You agree not to use the App for any unlawful purpose, to facilitate any illegal transaction, to attempt to access other users' accounts or data, or in any way that violates these Terms or applicable law.

9. Educational content, not professional advice

Guidance, diagnoses, and recommendations in the App, including answers from Cannie, our AI assistant, are for educational purposes only and are not medical, legal, or professional advice. AI answers can be wrong. Verify anything important independently.

10. No warranty

The App is provided "as is" and "as available," without warranties of any kind, express or implied. We do not warrant that the App will be uninterrupted or error-free, that offline changes will always sync, or that any diagnosis or recommendation is accurate.

11. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data (including grow data made unrecoverable by loss of your keys), profits, or crops, arising from your use of the App.

12. Termination

We may suspend or terminate access for violation of these Terms or misuse of the App. You may stop using the App at any time and delete your account in the App under Settings → Delete Account, or ask us to by emailing HelpMe@growcannabiseasily.com. Deleting your account ends a website subscription at once (paid or gift time left is lost). It does not stop App Store or Google Play billing: cancel that in the store first.

13. Changes

We may update these Terms. We will tell you about material changes in the App or by email. Continued use after changes take effect means you accept them. The "Last updated" date shows the current version.

14. Contact

Questions about these Terms: HelpMe@growcannabiseasily.com.